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Retail Services

Specialized programming for students with learning differences

Held at Polaris Career Center, this one-year course leads to experience and training inside our mock retail/pharmacy store.

Special Admissions Program - Counselor Recommendation Only

This program provides the opportunity for students to receive training in a state-of-the-art retail lab located at Polaris.  This experience leads to authentic job training in the community providing course participants with an intensive and focused approach to advancing their customer service skills.  The ultimate goal is for students to gain full or part-time employment in the sales and service industry.

While working in a mock retail store, students in the Retail Services program learn to work as a team.  The program promotes development of interpersonal and management skills.  Students are motivated to demonstrate employability skills including punctuality, work safety, professional dress, acceptance of constructive feedback, and work accuracy.  Other skills addressed include work quality, work quantity, professional attitude, communication skills, taking the initiative, and the ability to stay on task.  While working in the lab and in the community, students are provided with an individualized approach to learning as they prepare for entry-level employment opportunities within the industry.

For additional information, please call 440.692.2110

Teacher: Eileen Estremera

Teacher: Eileen Estremera

Email Eileen Estremera
Education:  Associate in General Studies; Cuyahoga Community College, Bachelor of Science in Special Education; Kent State University, M.Ed. in Autism Spectrum Disorders; Bowling Green State University  
Certifications:  Moderate/Intensive Intervention Specialist
At Polaris Since:  2024
Industry Experience:  10-years experience teaching special education, 5-years instructing employability skills
Interests & Hobbies:  Eileen enjoys reading, working out, riding her bike, and playing with her dog.

Retail Services 2024-2025 Advisory Members

  • John Brown, Brighton Best International 

  • Mark Elliott, City of Middleburg Heights

  • Jim Farren, CVS Health

  • John Germaine, Giant Eagle

  • Matt Holland, Marc’s

  • Greg Mancini, The Great Escape

  • Jessica Perez, The Home Depot

  • Meryl Reams, Arrow Senior Living

  • Amanda Saah, Discount Drug Mart

  • Mark Schuster, Southwest General Health Center

  • Chelsea Smith, Jimmy John’s- Strongsville